Contact Us Anytime
We are available for clients and non-clients alike, so if you have comments, questions, or suggestions, or would like additional information about our comprehensive services, please contact us in the manner that is most convenient for you.
Direct Access Numbers
Use the numbers below to dial directly into the department you'd like to speak to.
Free Consultations - (866) 639-3426
New Client Sign-up by phone - (866) 639-3426
Existing Client Support - (866) 639-3426
Fax Numbers
General Purposes - (904) 737-5403
Credit Reports - (904) 737-5403
Fast Track Credit Reports - (904) 737-9449
Direct E-mail Addresses
Use the email addresses below to direct your email to the department you'd like to reach.
Consultation - Info@OvationCredit.com
Questions - Questions@OvationCredit.com
Case Information - Accounts@OvationCredit.com
Billing Issues - Billing@OvationCredit.com
Reports - Reports@OvationCredit.com
Fast Track Reports - FastTrack@OvationCredit.com
Web Access Issues - Webmaster@OvationCredit.com
Mailing Address
Use the following address for all general mail and credit reports delivered via the US Postal Service:
- Ovation Credit Services, Inc.
PO Box 56137
Jacksonville, FL 32241-6137
Actual Street Address
Use the following address for all general mail and credit reports delivered via Federal Express, UPS, and other non-US-Postal-Service shippers:
- Ovation Credit Services, Inc.
9310 Old Kings Road South Suite 404
Jacksonville, FL 32257
Your Credit Report Ratings
Don't understand your credit report? Don't know what the numbers and letters mean under the ratings section. Let us help you understand your credit report a little better. Below are the numbers used to rate an account and the "R" before the number means that it is a Revolving account.
- R0 - Too new to rate. Approved but not used
- R1 - Paying as agreed
- R2 - 30 days late: Late more than 30 days, but less than 60
- R3 - 60 days late: Late more than 60 days, but less than 90
- R4 - 90 days late: Late more than 90 days, but less than 120
- R5 - 120 days late, but is not yet rated collections
- R6 - 150 days late, but is not yet rated collections
- R7 - 180 days late, Paid through a debt management or credit counseling program
- R8 - Over 180 days late, Repossession
- R9 - Bad debt: Collection, Charge Off, Bankruptcy, Included in Bankruptcy, Judgment, Lien, Foreclosure
Each item on your credit report carries a corresponding rating number that summarizes your account status.
- R - Revolving Account - A credit account that is charged and once paid can be used over and over. A revolving balance.
- I - Installment
Call 866-639-3426
